MuzeKode and You

MuzeKode Limited, trading as MuzeKode are a limited company in England and Wales.

Our registered number is 12797485 and our registered business address is 16 Repton Avenue, Ashford, Kent, UK, TN23 3SW. If you need to contact us, please use the information here.

We’re a Microsoft partner, authorised by NOMINET and registered by Companies house in the UK. Also, unless otherwise stated, everything on the website is copyright MuzeKode Limited and, lastly, make sure you see a padlock in the site menu bar in your browser.

Terms and Conditions


Introduction

Please read these Terms and Conditions (it might also be called “Terms”, “Terms and Conditions”) carefully before using the www.muzekode.co.uk website (it might also be called “Service” or “Website”) operated by MuzeKode UK (“us”, “we”, or “our”).

Your access to and use of our website is conditional, based on your acceptance and compliance with these Terms. They apply to every single visitor and user as well as anyone else who uses our website. When you use our website, you agree to be bound by the terms, meaning you agree to them. If you don’t agree with any part of these terms then you may not use our service.


Links To Other Web Sites

The MuzeKode website often contains links to websites run by other companies. These aren’t owned or controlled by us, which means we don’t have control over the:

  • content;
  • privacy policies;
  • practice;
  • and Terms of Service; of these third-party websites or services.

You further acknowledge and agree that MuzeKode UK will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service and contact us immediately if you have bought a website.


Contact us

If you have any questions about these Terms, please contact us.

Privacy Policy

Last revised: 9th November 2020

Thank you for choosing to be part of our community at MuzeKode Limited, doing business as MuzeKode (“MuzeKode”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected]

When you visit our website http://www.muzekode.co.uk (the “Website”), use our mobile application, as the case may be (the “App”) and more generally, use any of our services (the “Services”, which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect. 

What information do we collect?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; domain; company name; web address; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Paypal, Chargebee, Google Pay, Apple Pay and GoCardless. You may find their privacy notice link(s) here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-fullhttps://www.chargebee.com/privacy/https://policies.google.com/technologies/wallet?hl=en-UShttps://support.apple.com/en-us/HT210665 and https://gocardless.com/privacy/.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: http://www.muzekode.co.uk/legal/.
The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected through our App

In Short: We collect information regarding your mobile device, push notifications, when you use our App.

If you use our App, we also collect the following information:

  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, calendar, contacts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and information about the features of our App you accessed.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

How do we use your information?

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

In legal terms, we are generally the “data controller” under European data protection laws since we determine the means and/or purposes of the data processing we perform. However, if you are a business customer with whom we have entered into a data processing agreement for the provision of corporate services to you, then you would be the “data controller” and we would be the “data processor” under European data protection laws since we would be processing data on your behalf in accordance with your instructions.

We use the information we collect or receive:

  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed “How do we handle social logins?” for further information.
  • To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
  • Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.For more information see our Cookie Notice: http://www.muzekode.co.uk/legal/.

Will your information be shared with anyone?

In Short:  We only share information with your consent, to comply with laws, for fraud prevention, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). If you are purchasing a website, your information may be checked against a third party government source such as the Open Register or electoral roll. You may be asked to provide government issued identification such as a driving license or passport.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

Who will your information be shared with?

In Short:  We only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below.

Advertising, Direct Marketing, and Lead Generation

Google AdSense, HubSpot CRM and MuzeKode CRM

Allow Users to Connect to Their Third-Party Accounts

Facebook account, Google account, Github account, Instagram account, PayPal account, Twitter account, WordPress account and Windows Live account

Cloud Computing Services

Amazon Web Services (AWS), Hostinger Web Services and MuzeKode Web Services

Communicate and Chat with Users

Facebook Customer Chat, Instagram Direct Messaging, Twitter Direct Messaging, HubSpot Email and MailChimp

Content Optimization

Google Site Search, Google Fonts and Adobe Edge Web Fonts

Data Backup and Security

Google Drive Backup and MuzeKode Web Services

Functionality and Infrastructure Optimization

Amazon Web Services, Cloudinary and Cloud Firestore

Invoice and Billing

Stripe, ChargeBee, Android Pay, Apple Pay, Starling Bank, Wave and PayPal

Retargeting Platforms

Google Analytics Remarketing

Social Media Sharing and Advertising

Buffer social plugins

User Account Registration and Authentication

Chargebee, Google OAuth 2.0, Google Sign-In, Facebook Login, Twitter OAuthand AppleID Auth

User Commenting and Forums

WordPress

Web and Mobile Analytics

Google Analytics, Google Tag Manager, Google Ads and Wordpress Stats

Website Hosting

Hostinger, MuzeKdoe Hosting and WordPress.com

Website Performance Monitoring

Cloudflare, Hostinger and MuzeKode Web Services

Website Testing

Google Website Optimizer , Google Chrome and Cloudflare

Do we use cookies and other tracking technologies?

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: http://www.muzekode.co.uk/legal/.

Do we use Google Maps Platform APIs

In Short:  Yes, we use Google Maps Platform APIs for the purpose of providing better service.

This Website or App uses Google Maps Platform APIs which are subject to Google’s Terms of Service. You may find the Google Maps Platform Terms of Service here. To find out more about Google’s Privacy Policy, please refer to this link.

How do we handle your social logins?

In Short:  If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

How long do we keep your information?


In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.


We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than six (6)months past the termination of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

What are your privacy rights?

In Short:  In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws


If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at [email protected]

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided.
  • Log in to your MyMuzeKode account to update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Cookies and similar technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/. For further information, please see our Cookie Notice: http://www.muzekode.co.uk/legal/.

Opting out of email communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

  • Contact us using the contact information provided.
  • Log in to your MyMuzeKode account to update your user account.

Controls for Do Not Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Do Californian residents have specific rights?

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.


California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.


If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.


What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:


Category

Examples

Collected
A. IdentifiersContact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name
YES
B. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history and financial information
YES
C. Protected classification characteristics under California or federal lawGender and date of birth
YES
D. Commercial informationTransaction information, purchase history, financial details and payment information
NO
E. Biometric informationFingerprints and voiceprints
NO
F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements
NO
G. Geolocation dataDevice location
NO
H. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activities
YES
I. Professional or employment-related informationBusiness contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us
NO
J. Education InformationStudent records and directory information
NO
K. Inferences drawn from other personal informationInferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO

We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

MuzeKode Limited collects and shares your personal information through:

  • Social media plugins: Facebook, Twitter and Instagram. We use social media features, such as the Facebook Like button, and widgets, such as the ‘Share This’ button on our Website. Such features may process your Internet Protocol (IP) address and track which page you are visiting on our Website. We may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the Services. Social media features and widgets may be hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and consequently the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of these transmitted data as well as their additional processing.

More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice: http://www.muzekode.co.uk/legal/.
You may contact us by email at [email protected], or by referring to the contact details at the bottom of this document.


If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.


Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
The current list of our service providers can be found in below.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.
MuzeKode Limited has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “Who will your information be shared with?”.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights

  • you may object to the processing of your personal data
  • you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
  • you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email at [email protected], or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.


Do we make updates to this notice?

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


How can you contact us about this notice?


If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Adrian Angol-Henry, by email at [email protected], by phone at 01233 627820, or by post to:
MuzeKode Limited, Adrian Angol-Henry, MuzeKode House, 16 Repton Avenue, Orchard Heights, Ashford, Kent TN23 3SW, United Kingdom.

If you are a resident in the European Economic Area, the “data controller” of your personal information is MuzeKode Limited. MuzeKode Limited has appointed Kthe DPO to be its representative in the EEA. You can contact them directly regarding the processing of your information by MuzeKode Limited, by email at [email protected], by phone at +44 1233 627820, or by post to:
3 Oakshaw Road, Wandsworth, London SW18 3BS, United Kingdom.


How can you review, update or delete the date we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: https://muzekode.co.uk/mymuzekode-portal/. We will respond to your request within 30 days.

Sales Policy

Last revised: 9th November 2020

1.0 Information

1.1 These terms constitute a binding and enforceable legal agreement between you or (“the buyer”) and MuzeKode UK (or any other names including the term ‘MuzeKode’ in this agreement, including “MuzeKode Web”, “MK Web”, “MuzeKode Websites” or “MuzeKode Services”, all wholly owned subsidiaries of MuzeKode UK, that govern your access to and use of the Services (as defined below).

1.2 By paying any invoice or using any MuzeKode Web services, you represent that you are:

  • Between the ages 13 and 17 and have written permission from parents and/or carers that you are allowed a website or app from MuzeKode (in which case, you must get your parents/legal guardian to send this to [email protected]).
  • You are 18 years of age or older and are capable of entering into a legally binding agreement.

1.3 If you are a business entity, you also represent that you are:

  • Duly authorised to do business in the country or countries where you operate; and your employees and representatives are also duly authorised to do business in the country or countries which you operate.

1.4 By purchasing any MuzeKode website or app, you agree that your information may be stored outside the European Union and used in our accounting software, run by Weebly Inc., Chargebee, MuzeKode and WaveApp.

1.5 By agreeing to these terms, you authorise MuzeKode Websites to charge your payment instrument when you pay invoices, complete transactions or incur fees when using any of the services offered by MuzeKode.

1.6 You are presumed to agree to the Terms below if you continue to use the MuzeKode website or you are a MuzeKode member (or have a MuzeKode account). This contract is recurring, until you cancel your account if your details are on our system for any reason. This includes mailing lists, MuzeKode accounts, MuzeKode Website databases etc.

2.0 Definitions

Definitions for words in this document are below:

  • “Applicable Law”: Any and all local laws, rules and regulations applicable to the Services.
  • “Buyer”: A Customer using a Service to purchase goods and/or services from a Seller.
  • “Customer”: A person who registers for the Service(s).
  • “Minor Change”: A change in a clause
  • “Major Change”: A change in a section
  • “Payment Instrument”: A credit card, debit card, ACH-enabled checking or savings account, merchant gift card or other prepaid payment method, and/or other financial account that is registered in a Customer’s MuzeKode Payments Account.
  • “Payment Transaction”: The processing of a payment that results in the debiting, charging, or other related transaction, of the Purchase Amount to a Buyer’s Payment Instrument.
  • “Processing Service”: The Online Card Processing Service.
  • “Product”: Any merchandise, good or service that a Buyer may purchase using a Service.
  • “Purchase Amount”: The pound sterling amount of a Payment Transaction to pay for a Product, and any related fees, taxes or shipping charges, as applicable.
  • “Recipient”: Customer who receives a payment from the Sender as the result of a P2P Payment. P2P Payments may not include business transactions, other than business transactions between individuals. The P2P Service also may not be used for charitable transactions.
  • “Service(s)”:The MuzeKode products and services described on the MuzeKode website and in these Terms that are, or facilitate:
    1. ​​The Processing Service
    2. MuzeKode Payments
    3. MuzeKode Hosting
    4. MuzeKode Domain Services
    5. MuzeKode Email Services

“We”, “us”: MuzeKode UK and any other companies and subsidiaries owned by MuzeKode UK.
“You”, “you”: A person or business that applies to, or registers to use, or uses, the Services.

3.0 Statement of Work

3.1 MuzeKode will provide the web site design, development, programming and other consulting services (MuzeKode Services) to create the MuzeKode Website (as defined herein), all as set forth in each statement of work, or modification to statement of work, agreed to by the parties from time to time and attached and made a part hereof.

4.0 Work Product License

4.1 Developer grants to Client and Client accepts a non-exclusive, non-sublicensable, perpetual, worldwide license to publicly perform, publicly display and digitally perform the Work Product on the Internet.

5.0 Ownership, Developer’s and Clients Properties

5.1 As between Developer and Client, Developer will at all times be and remain the sole and exclusive owner of the Developer Properties, defined herein as any property, in any format used in or made part of the Work Product which is not provided by the Client or a Third Party. Except as expressly authorized in this Agreement, Client will not copy, modify, distribute or transfer (by any means), display, sublicense, rent, reverse engineer, decompile or disassemble the Developer Properties, including reverse engineering the website or app itself which design is copyright MuzeKode Websites.

5.2 As between Developer and Client, Client will at all times be and remain the sole and exclusive owner of Client Properties.

5.3 Except as otherwise set forth herein, nothing shall cause or imply any sale, license, or other transfer of proprietary rights of or in any third party software or products from one party to this Agreement to the other party.

6.0 You and your information

6.1 You are the sole person responsible for providing accurate registration information and keeping your information up to day, or notifying us in the event of changes. Changes to your primary residence may  require you to accept new  MuzeKode terms of service for the country to which you have moved.

6.2 In addition, as certain services are currently offered only in select countries, changes to your primary residence address may result in your becoming ineligible for certain services.

7.0 You and your domain

7.1 MuzeKode accepts no liability for any consequences of using MuzeKode services, such as  damage or profit loss arising from the use of, or trust in MuzeKode online services. If you do not purchase the Constant Updating package, your website or app is provided as is and will not be changed or updated without extra fees paid by you to us, outlined on our website.

7.2 MuzeKode also accepts no liability if, for any reason whatsoever, your website or app becomes temporarily or permanently unavailable. We will however do our best to refresh your services and repair your website or app if it is unavailable for more than 36 hours. MuzeKode also accepts no liability for any problems that arise from this unavailability, including but not limited to profit loss or bankruptcy.

7.3 MuzeKode accepts no liability if your domain is not available following the purchase of the deposit and will communicate with you the best options.

8.0 Payment

8.1 To complete a payment of your website or app, you may have to set up a Google or Paypal account. Please make sure you read all communications from MuzeKode to see if our payment system has changed.

8.2 Before designing your website or app, MuzeKode will charge you a compulsory deposit (depending on your plan), if you do not pay this, your website or app will not be begun.

8.3 If, for any reason, we are unable to create your website or app, we will tell contact you and communicate the best steps. In this case, your deposit will be fully refunded.

9.0 Cancellation

9.1 You may terminate your services with MuzeKode after the deposit is paid. This deposit is non-refundable. Please note that if your website has been started and you cancel, MuzeKode will  hold your domain for up to 96 months.

9.2 You may terminate your services with MuzeKode after  before the contract ends as long as you pay the remaining amount left on your account. After 6 months however, you will have to wait until 12 financial months and 1 day from the start date of your contract. Please note that the start of your contract will be told to you by email, post or SMS  and may not be the same date as the day you paid for your website.

10.0 Survival of Terms and Termination

10.1 Upon termination of the Services, or termination for these Terms for any reason, in addition to this entire section, the following sections and clauses shall survive termination: Clause 1.1, Clause 1.4, Clause 1.5, Sections 2-7, Sections 9-16.

11.0 English Language Controls

11.1 Any translation of these Terms and the MuzeKode website is provided for your convenience. The meanings of any terms, conditions and representations herein are subject to definitions and interpretations in the English (UK) language [EN-GB]. Any translation provided may not accurately represent the information in the original English language.

12.0 Modification of these Terms

12.1 MuzeKode have the right, in our sole and absolute discretion, to change, modify, or amend any portion of these Terms at any time by posting notification here or otherwise communicating the notification to you through the given email address.

12.2  The changes will become effective, and shall be deemed accepted by you, after the initial posting and shall apply on a going-forward basis with respect to transactions initiated after the posting date. In the event that you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services, after the 12 months is over. If you so require, you may, if you require, shut down your website before the end of the 12 months, but you must read sections 6 and 7 before cancellation.

13.0 Governing Law

13.1 These Terms of Service shall be governed by the laws of London, England, UK, except for England’s choice of law rules, and applicable United Kingdom laws. Each party agrees to submit to personal and exclusive jurisdiction of the courts located within the Metropolitan or City of London region, London, England.

13.2 The parties specifically exclude from application to the Terms of Service the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act.

14.0 Limitations of Liability and Force Majeure

14.1 In no event shall any MuzeKode party be responsible or liable to you or any third party, under any circumstances. This includes any indirect, consequential, special, punitive or exemplary damages, or losses, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses which may be incurred in connection with any MuzeKode Party or the services, or any goods, services, or information purchased, received, solder or paid for by way of the services, regardless of the type of claim or the nature of the cause of action- even if the MuzeKode party has been advised of the possibility of such damage or loss.

14.2 In no event shall, the MuzeKode Parties total cumulative liability arising from or relating to these terms of services exceed the net fees MuzeKode has actually received and retained from your valid transactions during a 60 day period immediately preceding the date of the claim.

15.0 Indemnification

15.1 You agree to indemnify, defend and hold harmless MuzeKode, and their subsidiaries and other affiliates, and its and their directors, officers, owners, agents, co-branders or other partners including Elements Bound and Nunique, employees, information providers, licensors, licensees, consultants, contractors and other applicable third parties (including without limitation, Starling Bank, Nationwide Building Society, Google Domains, Weebly, WaveApp, Register.com and relevant Customers) (collectively “Indemnified Parties”) from and against any and all claims, demands, causes of action, debt or liability, including reasonable attorneys fees, including without limitation attorneys fees and costs incurred by the Indemnified Parties arising out of, related to, or which may arise from:

  1. your use of the Services;
  2. any breach or non-compliance by you of any term of these Terms of Service or any MuzeKode Party policies;
  3. any dispute or litigation caused by your actions or omissions; or
  4. your negligence or violation or alleged violation of any Applicable Law or rights of a third party.

16.0 Other Provisions

16.1 The failure of MuzeKode or Jamkha to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect and remain enforceable between the parties.

16.2 Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. These Terms of Service, including MuzeKode or Jamkha’s policies governing the Services referenced herein, constitute the entire agreement between you and with respect to the use of the Services. These Terms of Service are not intended and shall not be construed to create any rights or remedies in any parties other than you and MuzeKode, Google, and other MuzeKode affiliates which each shall be a third party beneficiary of these Terms of Service, and no other person shall assert any rights as a third party beneficiary hereunder.

Cookie Policy

Last revised: 9th November 2020

MuzeKode UK (“us”, “we”, or “our”) uses cookies on the www.muzekode.co.uk website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How MuzeKode uses Cookies

When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To enable Google analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding Cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

Disclaimer

Last revised: 9th November 2020

The information contained on the MuzeKode website – www.muzekode.co.uk (the “Service”) – is for general information purposes only.

In no event shall MuzeKode UK be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. MuzeKode UK reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

MuzeKode UK does not warrant that the website is free of viruses or other harmful components.

The MuzeKode website may contain links to external websites that are not provided or maintained by or in any way affiliated with MuzeKode UK. Please note that the MuzeKode UK does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.